STRATEGIQA SERVICES

Our Training and Consulting services are comprehensive and cover the Plan-Do-Check-Act (PDCA) of the entire business life cycle. Our work starts from understanding the status quo and defining the new direction forward for the business.

   

Implementation Training Workshop against International Standards ISO 9001 (QMS), ISO 27001 (ISMS), ISO 20000 (ITSMS), ISO 14001 (EMS) and ISO 18001(OHSAS)

 

 

ISO 27001 Implementation Training - Program Coverage/ Outline for 2 Day Workshop

 

Introduction - What is Info Sec; Why do we need it; Where can we use it; Who can use it; What is ISMS; What is ISO 27001

Implementing ISMS - Define scope and policy; Asset Valuation framework

Implementing ISMS-TVR Analysis - Asset valuation; Risk Management Framework; TVR Analysis; Risk Assessment

Arriving at SOA - Risk Mnagement Strategy; Control Implementation; Mapping to ISO 27001; SOA

ISO 27001- Implementing Mandatory clauses - Management Responsibility; Review; Internal Audits and Improvements

 Annex-A Control implementation

 

<<<Back to Services Page

 

 

ISO 20000 Implementation Training - Program Coverage/ Outline for 2 Day Workshop

 

Introduction - What is Service Management; Why do we need it; Where can we use it; Who can use it; What is a Service; What is ISO 20000; What is ITIL

Requirements of the Management System - Management Responsibility; Documentation; Compentency; Awareness; Training

Planning & Implementing Service Management - Plan service management ( PLAN); Implement ITSM  and provide services ( DO); Monitoring, Measuring and reviewing (CHECK); Continuous Improvement ( ACT)

Planning for new or changed services - Implementing change

Service Delivery Process -  Service level management; Service reporting; Availability and service continuity management; Budgeting and accounting for IT services; Capacity Management; Information security management

 Relationship Process - Business relationship management; Supplier management

Resolution Process - Incident management; Problem management

 Control Process - Configuration management; Change management

Release Process -  Release management  

 

<<<Back to Services Page

 

For detailed Program Coverage/ Outline for other standards, please contact us at  ksrao@strategiqa.net

 

 
 

Best viewed in Internet Explorer 6.0 and above

  Copyright STRATEGIQA 2008. All rights reserved

Sitemap     Terms & Conditions