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IMPROVEMENTS
Internal Quality Auditor Training
One of the weakest processes in many
management systems is the internal auditing
mechanism. In most of the companies, this
exists just to meet the external audit
requirements. Hardly any importance is given
to this exercise as well its outcome. The
management generally ignores the findings.
This happens because of the way the whole
process is understood and administered.
Strategiqa addresses this issue through
effective training and bringing a paradigm
shift into the way people look at internal
audits.
Strategiqa deploys a 2 day workshop for Internal Auditor Training.
The
first day covers both the theoretical aspects of auditing as per ISO190011,
as well as customized explanation of the Quality Management System, as per
the participants domain and industry. This gives the participants a good
understanding and appreciation of the process model as well as
interpretation of international standards like ISO 9001:2000 in their
particular scenario.
The
second day covers a hands on auditing experience for all the participants,
with either live or simulated samples. Every participant gets to audit
selected processes and an immediate debrief is provided by all the observers
about the behavioral parameters of the auditor. This methodology has been
highly appreciated even by the experienced auditors who rarely get such an
opportunity for a feed back.
After
completing the audit, the participants are familiarized with the process of
writing and reporting findings with process objectives in focus. This shifts
the entire focus of the reporting from the classification to the actual risk
exposure.
We
have deployed this workshop for highly reputed clients with more than 10,000
employee strength and it has been one of the highest rated programs ever.
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