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MONITORING STRATEGY
Defining and Implementing Metrics Program
Any system goes blind
without appropriate measurement and progress monitoring
system. Strategiqa helps clients define and implement a
comprehensive metrics program for effective business
management.
Strategiqa advises and
adopts a top down approach, where the high level business
goals and objectives are defined first. They are the mapped
to individual departments and business units. Then a further
drill down to the process level is done, where the process
metrics are defined in line with the business objectives.
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Assessments/ Auditing for
Effectiveness
Any system needs to be monitored periodically to ensure that
effective compliance exists, meeting the business
objectives. Strategiqa conducts these periodic system health
checks, to appraise the management about the system health
and recommend actions for improvements.
Our comprehensive coverage, with constant focus on business
risk management has been appreciated by all our clients who
have gained immense value additions.
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IMPROVEMENTS
Root Cause Analysis/Corrective
& Preventive Actions
One of the
most important aspects of process improvement
is to clearly identify what is not working.
Usually people stop with the first reason they
get and try to set that right. In this case
they are working on the proximity cause, but
not the root cause.
Unless the
root cause is identified and eliminated, the
systemic weakness will continue to plague and
the issues will keep coming up again and
again. Strategiqa conducts a comprehensive
workshop o root cause analysis and identifying
the corrective actions. More>>>
Internal
Quality Auditor Training
One of the weakest
processes in many management systems is the internal
auditing mechanism. In most of the companies, this exists
just to meet the external audit requirements. Hardly any
importance is given to this exercise as well its outcome.
The management generally ignores the findings. This
happens because of the way the whole process is understood
and administered. Strategiqa addresses this issue through
effective training and bringing a paradigm shift into the
way people look at internal audits.
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Internal
Quality Audit
Strategiqa
also offers internal quality audit as a service to the
clients who may not want to maintain a full fledged auditing
team in house. The exercise brings some of the most
experienced auditors to the table where the focus is on
process improvement and bottom line value rather than mere
compliance.
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